Area Banquet Manager

*** HIRING BONUS $1500 ***

Kahler Hospitality Group is a leading name in the hospitality industry, known for delivering exceptional service and creating memorable experiences for our guests. We manage a diverse portfolio of hotels and restaurants, including properties affiliated with major brands like Marriott. We pride ourselves on our commitment to excellence and our supportive team culture.

Position Overview:
We are seeking a dynamic and experienced Area Banquet Manager to join our team. The Area Banquet Manager will be responsible for overseeing all aspects of banquet operations of 40k square feet of meeting and event space over mulitple properties in the downtown Rochester area, ensuring the highest standards of service and guest satisfaction. This role requires a strong leader with a passion for hospitality and a keen eye for detail.

• Plan, coordinate, and execute banquet events, ensuring smooth operations and exceptional guest experiences.
• Supervise and train banquet staff, ensuring they provide excellent service and adhere to company standards.
• Collaborate with the Sales and Catering teams to ensure client needs are met and events are executed as planned.
• Manage banquet setup, execution, and breakdown, ensuring that all areas are clean, well-maintained, and prepared for the next event.
• Monitor inventory levels and order supplies as needed to support banquet operations.
• Handle guest inquiries, complaints, and requests promptly and professionally.
• Ensure compliance with health and safety regulations.
• Work closely with the kitchen staff to coordinate food and beverage service during events.
• Monitor financial performance, including labor costs and event profitability, and take corrective action when necessary.

• Proven experience as a Banquet Manager or in a similar hospitality role.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a team effectively.
• Excellent organizational and multitasking abilities.
• Detail-oriented with a focus on delivering high-quality service.
• Familiarity with banquet event orders (BEOs) and ability to read and interpret them accurately.
• Experience with Marriott CITY and Delphi systems is strongly preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.
• Strong problem-solving skills and the ability to handle high-pressure situations.

Education:

• A degree in Hospitality Management or a related field is preferred but not required.

SALARY RANGE:  $65k - $75k annually