To manage the Rooms Division of the hotel to include Housekeeping, Laundry, Front Office, Guest Services, Reservations, Bell Services and PBX Services so as to maintain established operational standards and maximize the profits of the hotel. This position may also be responsible for Security and/or Accounting. To act as the assistant to the General Manager in managing the hotel's operations,
maintaining established revenue, cost and quality standards.
· Participates in Manager on Duty program
· Operating the Opera System, Novatime, Birchstreet, and all Marriott brand software systems and any new systems that are created for this work area.
· Maintaining CTA Certification
· Supporting/attending charitable events that we sponsor
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWDLEGE REQUIRED
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Supervises: Rooms Division Department Heads and Assistant Managers.
to include Hiring, Training, Coaching, Discipline, and Performance Evaluations.
EDUCATION AND EXPERIENCE REQUIRED:
Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.